SK magic will solve the customers' inconveniences with detailed services

What is Magic Care Service?

This refers to regular visit management services provided to SK magic customers as a service brand of SK magic.

7 Phases of Magic Care Service

SK Magic defines the basic Magic Care procedures for customer visit inspection service into 7 phases and conducts business training to manage customer service quality.

SK magic provides the best service to our customers.

Not only systematic and professional training for professional consultant MC, but we will do our best to ensure customer satisfaction based on continuous management of the customer satisfaction.

No. of Professional
MC Consultants
3,000

Magic Care Service
processing rate
98.5%

Nationwide Service Centers and Logistics Centers

Gyeongin, Seoul 13

Service : Bukbu, Eunpyeong, Gangnam,
Nambu, Incheon, Suwon, Anyang
Logistics : Hwaseong, Gimpo, Gwangmyeong
Integrated : Gangdong, Gangbuk, Ilsan

Gangwon 2

Integrated : Wonju, Gangneung

Chungcheong 5

Logistics : Chungcheong
Integrated: Daejeon, Cheonan
Cheongju, Seosan

map

Gyeongsang 12

Logistics : Gyeongbuk, Busan, Gyeongnam
Integrated : Andong, Gumi, Daegu, Ulsan, Pohang,
East Busan, Changwon, West Busan, Jinju

Jeju 1

Integrated : Service & Logistics
Integrated Center

Jeolla 5

Service : Gwangju
Logistics : Honam
Integrated : Jeonju, Mokpo, Suncheon

Gyeongin, Seoul 13

Service : Bukbu, Eunpyeong, Gangnam,
Nambu, Incheon, Suwon, Anyang
Logistics : Hwaseong, Gimpo, Gwangmyeong
Integrated : Gangdong, Gangbuk, Ilsan

Gyeongsang 12

Logistics : Gyeongbuk, Busan, Gyeongnam
Integrated : Andong, Gumi, Daegu, Ulsan, Pohang,
East Busan, Changwon, West Busan, Jinju

Chungcheong 5

Logistics : Chungcheong
Integrated: Daejeon, Cheonan
Cheongju, Seosan

Jeolla 5

Service : Gwangju
Logistics : Honam
Integrated : Jeonju, Mokpo, Suncheon

Gangwon 2

Integrated : Wonju, Gangneung

Jeju 1

Integrated : Service & Logistics
Integrated Center

Magic Care Service Overview per Item

Water Purifier Magic Care Service is conducted as follows.

Regular filter replacement service

The advanced filter system produced and managed by SK magic stems from regular management and replacement. We offer a free exchange of premium genuine filters for the exchange cycle of rental service customers.

One-time Magic Care Service Kit for water purifier only

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

From water tank and flow path, sterilization care kit

The systematic and professional MC provides more thorough management of the water tank and flow path with a dedicated Magic Care Service sterilization kit.

  

Air Purifier Magic Care Service is conducted as follows.

Regular free replacement service for authentic filters

We offer free replacement of the best authentic filter in exchange cycles to rental service customers.

One-time Magic Care Service Kit exclusive for air purifiers

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

Dishwasher Magic Care Service is conducted as follows.

Regular exchange of authentic filters free of charge

It’s a tableware that touches the mouth, so make it cleaner with purified water removed once from the pipe!
  • *Sediment water filter replacement cycle: 6-8 months
  • *Water care & air care filters for Triple Care Dishwasher (2 types)

One-time Magic Care Service Kit exclusive for air purifiers

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

Thorough care including internal cleaning service and replacement of food wastes

  • * Internal clean service and waste replacement cycle: 12-24 months(varies per product)
  • * Free exclusive detergent: Provided at 12th month (1BOX)

Installing a one-stop that can remove the sink at once

SK magic’s specialist for installation will conduct sink separation and dishwasher installation at the same time!
Point1. No need to look for a sink installation company.
Point2. No need to schedule for installation of sink and dishwasher twice
Point3. Separation work is possible at a low cost.

Electric Range & Oven

Electric Range Top Cleaning Service

Clean for your family for 365 days! We offer top cleaning service with the help of experts for clean and hygienic use once a year.

*For some models only

Free Replacement for Electric Range Top

For your safety and convenience/life, we will replace your “use” with a new one in 38 months.

*For some models only

Steam Alpha Oven Bottle replacement service

Not only cleaning for a clean appearance but also water bottle replacement once a year for your safe use

*For some models only

Bidet Magic Care Service is conducted as follows.

One-time Magic Care Service Kit exclusive to bidet

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

Since hygiene is the most important, A key parts replacement service

For better cleaning, we replace the nozzles, and drying area with new parts and replace the filter at regular intervals.

Clothes Dryer

External and internal cleaning

Every year for rental customers: We clean the inside as well as the outside and replace the dust filter free of charge once every two years..

Free Dust Filter Replacement Service

The dust filter, which removes hair, animal fur, as well as fine dusts that occur during drying, is replaced free of charge every two years by rental service customers.

Water Purifier Magic Care Service is conducted as follows.

Regular filter replacement service

The advanced filter system produced and managed by SK magic stems from regular management and replacement. We offer a free exchange of premium genuine filters for the exchange cycle of rental service customers.

One-time Magic Care Service Kit for water purifier only

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

From water tank and flow path, sterilization care kit

The systematic and professional MC provides more thorough management of the water tank and flow path with a dedicated Magic Care Service sterilization kit.

  

Air Purifier Magic Care Service is conducted as follows.

Regular free replacement service for authentic filters

We offer free replacement of the best authentic filter in exchange cycles to rental service customers.

One-time Magic Care Service Kit exclusive for air purifiers

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

What is Magic Care Service?

This refers to regular visit management services provided to SK magic customers as a service brand of SK magic.

7 Phases of Magic Care Service

SK Magic defines the basic Magic Care procedures for customer visit inspection service into 7 phases and conducts business training to manage customer service quality.

SK magic provides the best service to our customers.

Not only systematic and professional training for professional consultant MC, but we will do our best to ensure customer satisfaction based on continuous management of the customer satisfaction.

No. of Professional
MC Consultants
3,000

Magic Care Service
processing rate
98.5%

Nationwide Service Centers and Logistics Centers

Gyeongin, Seoul 13

Service : Bukbu, Eunpyeong, Gangnam,
Nambu, Incheon, Suwon, Anyang
Logistics : Hwaseong, Gimpo, Gwangmyeong
Integrated : Gangdong, Gangbuk, Ilsan

Gangwon 2

Integrated : Wonju, Gangneung

Chungcheong 5

Logistics : Chungcheong
Integrated: Daejeon, Cheonan
Cheongju, Seosan

map

Gyeongsang 12

Logistics : Gyeongbuk, Busan, Gyeongnam
Integrated : Andong, Gumi, Daegu, Ulsan, Pohang,
East Busan, Changwon, West Busan, Jinju

Jeju 1

Integrated : Service & Logistics
Integrated Center

Jeolla 5

Service : Gwangju
Logistics : Honam
Integrated : Jeonju, Mokpo, Suncheon

Gyeongin, Seoul 13

Service : Bukbu, Eunpyeong, Gangnam,
Nambu, Incheon, Suwon, Anyang
Logistics : Hwaseong, Gimpo, Gwangmyeong
Integrated : Gangdong, Gangbuk, Ilsan

Gyeongsang 12

Logistics : Gyeongbuk, Busan, Gyeongnam
Integrated : Andong, Gumi, Daegu, Ulsan, Pohang,
East Busan, Changwon, West Busan, Jinju

Chungcheong 5

Logistics : Chungcheong
Integrated: Daejeon, Cheonan
Cheongju, Seosan

Jeolla 5

Service : Gwangju
Logistics : Honam
Integrated : Jeonju, Mokpo, Suncheon

Gangwon 2

Integrated : Wonju, Gangneung

Jeju 1

Integrated : Service & Logistics
Integrated Center

Magic Care Service Overview per Item

Water Purifier Magic Care Service is conducted as follows.

Regular filter replacement service

The advanced filter system produced and managed by SK magic stems from regular management and replacement. We offer a free exchange of premium genuine filters for the exchange cycle of rental service customers.

One-time Magic Care Service Kit for water purifier only

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

From water tank and flow path, sterilization care kit

The systematic and professional MC provides more thorough management of the water tank and flow path with a dedicated Magic Care Service sterilization kit.

  

Air Purifier Magic Care Service is conducted as follows.

Regular free replacement service for authentic filters

We offer free replacement of the best authentic filter in exchange cycles to rental service customers.

One-time Magic Care Service Kit exclusive for air purifiers

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

Dishwasher Magic Care Service is conducted as follows.

Regular exchange of authentic filters free of charge

It’s a tableware that touches the mouth, so make it cleaner with purified water removed once from the pipe!
  • *Sediment water filter replacement cycle: 6-8 months
  • *Water care & air care filters for Triple Care Dishwasher (2 types)

One-time Magic Care Service Kit exclusive for air purifiers

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

Thorough care including internal cleaning service and replacement of food wastes

  • * Internal clean service and waste replacement cycle: 12-24 months(varies per product)
  • * Free exclusive detergent: Provided at 12th month (1BOX)

Installing a one-stop that can remove the sink at once

SK magic’s specialist for installation will conduct sink separation and dishwasher installation at the same time!
Point1. No need to look for a sink installation company.
Point2. No need to schedule for installation of sink and dishwasher twice
Point3. Separation work is possible at a low cost.

Electric Range & Oven

Electric Range Top Cleaning Service

Clean for your family for 365 days! We offer top cleaning service with the help of experts for clean and hygienic use once a year.

*For some models only

Free Replacement for Electric Range Top

For your safety and convenience/life, we will replace your “use” with a new one in 38 months.

*For some models only

Steam Alpha Oven Bottle replacement service

Not only cleaning for a clean appearance but also water bottle replacement once a year for your safe use

*For some models only

Bidet Magic Care Service is conducted as follows.

One-time Magic Care Service Kit exclusive to bidet

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

Since hygiene is the most important, A key parts replacement service

For better cleaning, we replace the nozzles, and drying area with new parts and replace the filter at regular intervals.

Clothes Dryer

External and internal cleaning

Every year for rental customers: We clean the inside as well as the outside and replace the dust filter free of charge once every two years..

Free Dust Filter Replacement Service

The dust filter, which removes hair, animal fur, as well as fine dusts that occur during drying, is replaced free of charge every two years by rental service customers.

Water Purifier Magic Care Service is conducted as follows.

Regular filter replacement service

The advanced filter system produced and managed by SK magic stems from regular management and replacement. We offer a free exchange of premium genuine filters for the exchange cycle of rental service customers.

One-time Magic Care Service Kit for water purifier only

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

From water tank and flow path, sterilization care kit

The systematic and professional MC provides more thorough management of the water tank and flow path with a dedicated Magic Care Service sterilization kit.

  

Air Purifier Magic Care Service is conducted as follows.

Regular free replacement service for authentic filters

We offer free replacement of the best authentic filter in exchange cycles to rental service customers.

One-time Magic Care Service Kit exclusive for air purifiers

Replacing key components with a one-time Magic Care Service exclusive kit with inspection using professional management tools.

Rental System

Pay a certain amount of monthly fee to get a variety of services with the product.
 

Membership System

If you purchase or own a product, you can receive a variety of services through the membership system.

 

Rental Sale System

 

New Customer Package Promotion

When renting more than one SK magic product at the same time,
you can receive additional discounts depending on the number of products.
combine_2
Monthly discount of 4,000 won on combined rental of 2 items
combine_3
Monthly discount of 6,000 won on combined rental of 3 items
combine_4
Monthly discount of 8,000 won on combined rental of 4 items
  • Discounts may vary depending on the model.

Cross-Package Promotion

For additional rentals by existing SK magic rental customer, we offer an additional discount of 2,000 won per month depending on the number of products.
  • Discounts may vary depending on the model.

Re-rental Promotion

When replacing your current product with a new product due to expiry of contract period, you can receive a monthly discount of approximately 2,000 won.
  • Discounts may vary depending on the product.
  • Subject to “customers using membership services” after the expiration of their existing product rental agreement or expiration

Customized Cycle Rental

For customers looking for thorough care, we offer customized service at your desired cycle.
  • When changing the maintenance cycle from 4 months to 2 months, a monthly rental fee of 7,000 won for water purifier and 5,000 won for air purifier and bidet will be applied additionally.
  • Service cycle selection may not be available due to design and functional reasons.

Special Operation for Schools

We will exempt rental fees for January and August in consideration of the vacation period, as well as providing seasonal and situational maintenance according to the schedule of each school.
  • If there is a risk of freezing at the request of the school, we proceed with the water cut during the vacation.
  • Limited to elementary, middle, high schools, and colleges under the Ministry of Education, and cannot be discounted in duplicate with other promotions

Rental products in partnership with T membership

A 10% off monthly lease on a five-year contract for T Membership members
  • Discounts may vary depending on the product.
  • T Membership discount is only available to new rental customers for affiliated products such as water purifier, air purifier, bidet etc.
  • Card in partnership with SK magic allow an additional monthly rental fee of KRW 10,000-20,000 depending on the card usage.
  • Number of rental contracts per membership” is limited to one per rental item.
  • Rental for affiliated products is subject to change, so please refer to official website of SK magic (called SK magic mall) for details.
  • The rental discount rate is subject to change under the circumstances of the affiliated company.

Partnering cards

Check out various benefits from monthly rental discounts to no-interest monthly installment plans.

Partnering cards

Check out various benefits from monthly rental discounts to no-interest monthly installment plans.