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June 16, 2021

SK MAGIC ‘WATER TASTE’ GLOBALLY RECOGNISED

Purified water from JIKSOO water purifier awarded with highest grade of ITI Superior Taste Award 2021

KUALA LUMPUR, 3 JUNE 2021 – Purified water by SK magic water purifiers have received international recognition for their world class water taste. The water that has been purified from ‘Self-managing’ JIKSOO water purifier was awarded the prestigious “Superior Taste Award” with the highest grade of 3 stars during the ‘2021 ITI International Food & Drinks Sensory Evaluation’ organized by the International Taste Institute (ITI) and certified by the International Taste Institute’s jury of the world’s best Chefs & Sommeliers.

The International Taste Institute was founded in 2005 in Brussels, Belgium, and is a world leader in the evaluation and certification of consumer food & beverages, evaluating products from 130 countries each year through a sensory evaluation and granting certification to world class products selected.

SK magic entered three of their main products (the ‘Self-managing’ JIKSOO water purifier, JIKSOO RICH ice water purifier and JIKSOO HYPER water purifier) to the 2021 sensory resulting the purified water from the ‘Self-managing’ JIKSOO water purifier’ receiving the highest grade of 3 stars for its exceptional taste, scent and texture by jury of the world’s best Chefs & Sommeliers.

In order to provide fresh and tasty water, SK magic developed the very first JIKSOO tankless water purifier in Korea that provides users with instantly filtered water only when needed, replacing the outdated ‘tank type’ water purifier that stores filtered water inside of a water tank. Their technological advancement has enabled them to receive numerous recognitions on both the Korean domestic & international stage. The JIKSOO RICH ice water purifier provides instant hot, cold water and ice function with its ALL JIKSOO system while the easy maintenance ‘Self-managing’ JIKSOO water purifier’ with its self-sterilisation function was also previously awarded with the “CES Innovation Award” in the Consumer Electronics Show (CES), the world’s most influential technology event. SK magic operates an Environmental Analysis Center, which is a water quality specialised laboratory researching the taste of purified water and it was appointed as an ‘Authorized Institution for Drinking Water Quality Testing’ by the Ministry of Environment in 2019 in Korea.

SK magic’s advanced JIKSOO Hyper Water Purifier (left) and JIKSOO Rich Ice Water Purifier (right) provides world class water taste to all consumers with its innovative tankless technology.

In Malaysia, SK magic offers both the signature JIKSOO Rich and JIKSOO Hyper water purifiers to provide clean and fresh drinking water to Malaysian. For more information, please visit www.skmagic.com.my or visit our stores nationwide.

WHISTLEBLOWING POLICY AND PROCEDURES

  1. BACKGROUND AND PURPOSE
SK Magic Retails Malaysia Sdn Bhd (“Company”) is committed to the values of transparency, integrity, impartiality and accountability in the conduct of its business and affairs and in its nature of work.

This Policy provides any persons acting in good faith to raise concerns and disclose actual or potential wrongdoings or misconduct in the Company. These wrongdoings or misconduct include but are not limited to:
  1. violation of laws and regulations,
  2. unethical behavior or breach of Company’s Code of Ethics,
  3. giving, solicitation or acceptance of bribes,
  4. acts that adversely affect the interests or values of the Company
  5. unauthorized disclosure of Company information,
  6. falsification of reports or documents,
  7. fraud, theft, embezzlement or misuse of Company assets,
  8. improper or undesirable personal behavior or misdeeds which seriously impacts our Company’s business or reputation,
  9. sexual or other forms of harassment; and
  10. attempts to cover any of the aforementioned.

  1. PROCEDURES AND REPORTING
A whistleblower is encouraged to make a report of the wrongdoing when the whistleblower becomes aware and reasonably believes in good faith that a wrongdoing is likely to happen, is being committed or has been committed.

The whistleblower needs to demonstrate that the whistleblower has reasonable grounds for the concerns. However, the whistleblower is not expected to first obtain substantial evidence of proof beyond reasonable doubt when making a disclosure. If the whistleblower knows as a matter of fact that there are reasonable grounds of suspicion that a wrongdoing is going to take place, such genuine concerns is encouraged to be raised at an early stage.

A disclosure of a wrongdoing can be made via a report. The following particulars in the report:
  • Details and description of the wrongdoing, including, its nature, the date, time, and place of its occurrence and the identity of the alleged person(s) involved. (A disclosure may be made even if whistleblower is not able to identify the identity of the person(s) involved)
  • Any other particulars such as witnesses, if any; and or documentary evidence, if any.

  1. INVESTIGATION
The Company shall conduct its own internal investigations comprising appropriate and suitably qualified personnel to investigate the concerns disclosed in the whistleblowing report in a fair and objective manner and to ascertain whether it is related to a Wrongdoing or excluded from the scope of this Policy. Thereafter, the qualified investigation personnel shall make general recommendations to the Managing Director and/or Board of Directors.

The Managing Director and/or Board of Directors has the authority to make the final decisions including, but not limited to the following:
  • consideration under other internal procedures or disciplinary procedures including suspension, termination (if appropriate and applicable);
  • suspending the alleged wrongdoer or any other implicated person to facilitate any fact finding;
  • obtaining any other assistance (ie, legal advise or external auditors); and
  • referral to the police or any other appropriate enforcement authority.
If the wrongdoing involves any of the Board of Directors, the recommendation shall also be made to the Board of Directors of SK Group Korea for decision.

In the event, the whistleblower is implicated or discovered to be or have been involved in any wrongdoing, the whistleblower may also be investigated.

  1. CONFIDENTIALITY AND PROTECTION UNDER THE POLICY
The Company shall endeavour to keep the personal details provided by the Whistleblower confidential unless:-
  • the whistleblower participated in the wrongdoing;
  • the whistleblower expressly agrees otherwise, and provides his agreement in writing; or
  • otherwise required by law for any purpose of proceedings.

  1. NOTICE
Please take notice that this policy is not intended for employees to lodge employee grievances or appeal on disciplinary procedures. Employees can report employee grievances or lodge appeals on disciplinary procedures through the Company’s human resources department.

This Whistleblowing Policy may be updated or amended from time to time.

SK magic
cares

Dear Valued SK magic Customer,
 
If your SK magic product is affected by flood, please follow the necessary step for us to replace your damage product.
 
1) Take the picture of the affected of SK magic product and send it to us at callcentre@skmagic.com.my
2) Our magic engineer will schedule a house visit to conduct inspection and product service.
3) Make a police report and submit to SK magic for warranty claim purpose within 1 month.
4) Please contact us at 1800-18-7878 or e-mail us at callcentre@skmagic.com.my for further assistance.
 
Dear Valued SK magic Customer,
 
If your SK magic product is affected by flood, please follow the necessary step for us to replace your damage product.
 
1) Take the picture of the affected of SK magic product and send it to us at callcentre@skmagic.com.my
2) Our magic engineer will schedule a house visit to conduct inspection and product service.
3) Make a police report and submit to SK magic for warranty claim purpose within 1 month.
4) Please contact us at 1800-18-7878 or e-mail us at callcentre@skmagic.com.my for further assistance.
 
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