April 7, 2020

SK magic Shows Support for COVID-19 Frontliners with Donation to Health Screening Stations

APR 2020 – SK magic Shows Support for COVID-19 Frontliners with Donation to Health Screening Stations

– SK magic shows its support to frontline workers in appreciation to the dedication and sacrifice shown by them in their fight against the Covid-19 pandemic.
– SK magic donates a total of 16 units of portable air conditioning units to four health screening hot spots in Klang Valley to ease the working conditions for medical workers and patients.

KUALA LUMPUR, 7 April 2020 – Leading Korean wellness and home appliance company, SK magic, is proud to join in the efforts to combat the spread of the COVID-19 pandemic in Malaysia. SK magic recently collaborated with Alumni Graduan Intitusi Korea (AGIKO), a group of Malaysian alumni from Korean education institutions, to supply and deliver support equipment to the health screening stations across four hot spots in Klang Valley, namely Titiwangsa, Lembah Pantai, Kepong and Cheras.

The screening stations are specifically targeted at screening individuals with asymptomatic symptoms in order to prevent overcrowding at government health facilities. Trained medical workers are doing their best in these challenging times and conditions, assessing patients that steadily stream through the screening stations.

SK magic has donated four portable air conditioning units to each screening station, for a total of 16 units, that will help to ease the working conditions for the tireless medical workers as well as the anxious patients.

“This donation from SK magic is a small gesture on our part to show our support for all the frontline workers tirelessly fighting against the Covid-19 pandemic for the Malaysian people. We applaud and appreciate the dedication and sacrifice shown by the frontline workers that are doing their best to assist and protect the public in this very challenging time. We would like to advise people with flu and cold-like symptoms to seek medical attention immediately or visit their nearest screening site for testing if necessary. Let’s be reminded that we’re only as strong as our most vulnerable. We are all in this together and we will get through this, together.” said Bruce Yu, Managing Director of SK magic Malaysia.

He added, “To all Malaysians, let’s continue to respect the Movement Control Order by staying at home to fight this pandemic together. This global challenge not only poses a risk to the health and safety of people around the world, but also poses a potential disruption to the economic vitality of millions of people, businesses and organizations. We must stick and work together in the face of COVID-19 to eventually get through this.”

“We are pleased to collaborate with SK magic to help ease the burden of the frontline workers and help our fellow Malaysians to get themselves tested. We urge our fellow Malaysians who are able to contribute to do your part to fight Corona Virus in this country” said Zulkhibri Mohammed, Vice President of AGIKO.

WHISTLEBLOWING POLICY AND PROCEDURES

BACKGROUND AND PURPOSE

SK Magic Retails Malaysia Sdn Bhd (“Company”) is committed to the values of transparency, integrity, impartiality and accountability in the conduct of its business and affairs and in its nature of work.

This Policy provides any persons acting in good faith to raise concerns and disclose actual or potential wrongdoings or misconduct in the Company. These wrongdoings or misconduct include but are not limited to:

violation of laws and regulations,
unethical behavior or breach of Company’s Code of Ethics,
giving, solicitation or acceptance of bribes,
acts that adversely affect the interests or values of the Company
unauthorized disclosure of Company information,
falsification of reports or documents,
fraud, theft, embezzlement or misuse of Company assets,
improper or undesirable personal behavior or misdeeds which seriously impacts our Company’s business or reputation,
sexual or other forms of harassment; and
attempts to cover any of the aforementioned.

PROCEDURES AND REPORTING

A whistleblower is encouraged to make a report of the wrongdoing when the whistleblower becomes aware and reasonably believes in good faith that a wrongdoing is likely to happen, is being committed or has been committed.

The whistleblower needs to demonstrate that the whistleblower has reasonable grounds for the concerns. However, the whistleblower is not expected to first obtain substantial evidence of proof beyond reasonable doubt when making a disclosure. If the whistleblower knows as a matter of fact that there are reasonable grounds of suspicion that a wrongdoing is going to take place, such genuine concerns is encouraged to be raised at an early stage.

A disclosure of a wrongdoing can be made via a report. The following particulars in the report:

Details and description of the wrongdoing, including, its nature, the date, time, and place of its occurrence and the identity of the alleged person(s) involved. (A disclosure may be made even if whistleblower is not able to identify the identity of the person(s) involved)
Any other particulars such as witnesses, if any; and or documentary evidence, if any.

INVESTIGATION

The Company shall conduct its own internal investigations comprising appropriate and suitably qualified personnel to investigate the concerns disclosed in the whistleblowing report in a fair and objective manner and to ascertain whether it is related to a Wrongdoing or excluded from the scope of this Policy. Thereafter, the qualified investigation personnel shall make general recommendations to the Managing Director and/or Board of Directors.

The Managing Director and/or Board of Directors has the authority to make the final decisions including, but not limited to the following:

consideration under other internal procedures or disciplinary procedures including suspension, termination (if appropriate and applicable);
suspending the alleged wrongdoer or any other implicated person to facilitate any fact finding;
obtaining any other assistance (ie, legal advise or external auditors); and
referral to the police or any other appropriate enforcement authority.

If the wrongdoing involves any of the Board of Directors, the recommendation shall also be made to the Board of Directors of SK Group Korea for decision.

In the event, the whistleblower is implicated or discovered to be or have been involved in any wrongdoing, the whistleblower may also be investigated.

CONFIDENTIALITY AND PROTECTION UNDER THE POLICY

The Company shall endeavour to keep the personal details provided by the Whistleblower confidential unless:-

the whistleblower participated in the wrongdoing;
the whistleblower expressly agrees otherwise, and provides his agreement in writing; or
otherwise required by law for any purpose of proceedings.

NOTICE

Please take notice that this policy is not intended for employees to lodge employee grievances or appeal on disciplinary procedures. Employees can report employee grievances or lodge appeals on disciplinary procedures through the Company’s human resources department.

This Whistleblowing Policy may be updated or amended from time to time.

Dear Valued SK magic Customer,

If your SK magic product is affected by flood, please follow the necessary step for us to replace your damage product.

1) Take the picture of the affected of SK magic product and send it to us at callcentre@skmagic.com.my

2) Our magic engineer will schedule a house visit to conduct inspection and product service.

3) Make a police report and submit to SK magic for warranty claim purpose within 1 month.

4) Please contact us at 1800-18-7878 or e-mail us at callcentre@skmagic.com.my for further assistance.

April 7, 2020

SK magic Shows Support for COVID-19 Frontliners with Donation to Health Screening Stations

WHISTLEBLOWING POLICY AND PROCEDURES

SK magic cares

SK magic
cares